February 24, 2024

NDIS Audit Checklist: All That You Need to Know

3 min read

The NDIS Practice Standards are some to ensure good quality indicators are met. All the NDIS service providers must meet the guidelines to gain maximum registration. To ensure that they are meeting the requirements of providing high-quality service to the clients, providers must undergo an NDIS audit.

When you register your business, you will need to undergo the NDIS audit. However, you must know that an audit can be very time-consuming, and it is going to be stressful.

How to cope with the NDIS audit?

The NDIS provider needs to conduct an audit to ensure that they deliver the required support level. Verification and Certification Audits are crucial, and businesses providing complex or high-risk support services must cater to the NDIS audit requirements.

Stay organised

When you have a strong organisational framework, you must register for NDIS business. Before you register for the business, make sure that you organise everything. Running an NDIS business can be complex, and you must have the necessary evidence and documentation to regulate the industry.

Self-assessment is highly crucial to determine the success of the business. Before registering for the NDIS business, you must answer all self-assessment questions. However, make sure that you have the necessary evidence so that you can grow the business.

You can reach out to NDIS-specific platforms to analyse the situations. The auditor will assess various qualities in terms of qualifications, experience, incident management, risk management policies and more.

Quality Management

Since you will be dealing with people with disabilities, quality management is highly crucial. However, you must know that quality management is an ongoing process. If you have the time, you should work on it to improve the quality of your business daily.

When you conduct an NDIS audit, there are significantly fewer chances of failing. If there are any issues, the auditor will make them come to your notice. In terms of non-conformities, most people will give a time of three months to fix the problem, and the minor non-conformities can be easily fixed within 12 months.


In any business, communication is the key. As per the NDIS Practice Standards, you must always focus on communication. It is crucial to understand responsibilities and rights, and it would help if you communicate your business’ requirements.

It is also essential that you move ahead with incident management. As service providers, you must communicate the NDIS practices with the participants, and this will play an important role in passing the NDIS audit.

Keep the evidence ready

You must also make sure to maintain the evidence ready. When you’re carrying out the audit, you must keep a record of all the data so that the auditor does not find any problem.

It is advisable to be familiar with the packages to cater to the NDIS business. The tools and software will also play an essential role in organising the data, and it will help to keep up with the data. Furthermore, maintain the client funding, records and employee records.

You should meet the evidence when you want to impress your NDIS auditor. You can look for NDIS certification, but if you want to pass, ensure that the audit is up-to-date.